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Absolutely! We are delighted to provide worldwide shipping services. Rest assured, all applicable shipping fees will be clearly displayed at checkout. Additionally, we run exciting discounts and special promotions throughout the year, so we encourage you to stay tuned so you don't miss out on our exclusive deals!

The delivery time for your order will vary depending on your geographical location.

• Local Delivery: Typically, orders processed locally take 5 to 7 business days to arrive.
• International Shipping: Overseas deliveries are estimated to take 7 to 16 days.

All detailed shipping information, including the estimated delivery date, will be clearly outlined in your order confirmation email. Please keep an eye on your inbox for this.

Your order's estimated delivery time consists of two parts:

• Order Processing Time: We will complete processing your order within 1 to 2 business days after we receive it.
• Shipping Time: Once your order has been processed, it will then enter the shipping phase.

Therefore, your order's estimated delivery time will be the processing time + shipping time 7Day-15Day. All specific shipping details, including the estimated delivery date, will be provided in your order confirmation email. Please keep an eye out for it.

We are honored to offer worldwide shipping services, allowing customers from all corners of the globe to experience our products.

As a token of our appreciation, when your order total reaches $99.9USD or more, you will qualify for free shipping!

For more detailed information regarding the countries/regions we support for delivery, available shipping methods, and specific shipping rates, please refer to our Shipping Policy page, where you'll find all the information you need.

To ensure your package arrives safely and efficiently, we collaborate closely with all major international shipping carriers and reliable local courier partners.

You can check by clicking the link below and entering your tracking number at https://3dartpuzzles.com/a/Check-Order-Status.

Yes, we are committed to providing transparent order tracking. The system will automatically send you email notifications at the following key stages:

• Order Successfully Placed: Confirming that your order has been created.
• Item Shipped: Informing you that your package has left our warehouse.
• Delivery Confirmed: Confirming that you have successfully received your item.
• Refund Processed: Notifying you that your refund has been successfully returned.

If you do not receive the expected notification emails, please first verify that the email address you provided is accurate and check your spam or promotions folder. If the issue persists, please do not hesitate to contact us for assistance.

If you wish to change or cancel an order, please contact us via email at support@3dartpuzzles.com within 24 hours of placing your order. We will process your request as quickly as possible after receiving your message. Please note that orders that have already been shipped cannot be changed or canceled.

We are always committed to ensuring every customer loves our products. However, if for any reason you need to make a return, we are more than happy to provide full assistance. Please send us an email directly, and our team will guide you smoothly through the return process.

No worries! If you experience any difficulties while assembling your product, our professional customer service team is always ready to provide you with detailed guidance and assistance.(Contact us for assistance:Email:support@3dartpuzzles.com)

We offer a 30-day risk-free return policy, ensuring you a worry-free shopping experience.

Please note the following:

• Return Requirements: Returned items must be in their original packaging and include the receipt. We may be unable to accept returns for items in poor condition.
• Shipping Costs: If the reason for return is personal preference (e.g., you don't like/want it), the return shipping cost will be borne by the buyer.
• Return Process: Please do not return the package directly. Before returning, please be sure to contact us to obtain the correct return address and instructions.
• Damaged/Incorrect Item: We strive to ensure every order is perfect. If you receive a damaged item or find that an item is incorrect, please contact us immediately at support@3dartpuzzles.com. Please do not discard the packaging. We will resolve your issue promptly and properly.

For a more detailed return policy, please click here.

We accept all major credit cards, as well as PayPal!

You can reach us by:

• Visiting our Contact Page
• Sending an email to: support@3dartpuzzles.com